Privacy Policy

We use the collected information for the following purposes:

• Service Delivery: To process, ship, and track your packages
• Account Management: To create and maintain your account
• Communication: To send notifications, updates, and customer support
• Payment Processing: To handle billing and transactions securely
• Service Improvement: To analyze usage and enhance our platform
• Legal Compliance: To comply with customs, shipping regulations, and legal requirements
• Security: To prevent fraud and protect against unauthorized access
• Marketing: To send promotional materials (with your consent)

We may share your information with:

We do not sell your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your information:

• Encrypted data transmission using SSL/TLS protocols
• Secure password storage with encryption
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Employee training on data protection and privacy

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Maintain your login session
• Analyze website traffic and user behavior
• Personalize your experience
• Deliver targeted advertising (with consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Maintain business records

When data is no longer needed, we securely delete or anonymize it according to our data retention policies and applicable laws.

You have the following rights regarding your personal information:

To exercise these rights, please contact us at [email protected]

As an international package forwarding service, your information may be transferred to and processed in countries outside of Indonesia. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

When transferring data internationally, we use:

• Standard contractual clauses approved by regulatory authorities
• Data transfer agreements with third parties
• Adequate security measures during transmission

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

Our website may contain links to third-party websites, including Indonesian online stores and marketplaces. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For specific privacy-related inquiries, you may contact our Data Protection Officer:

Email: [email protected]