How Kernel Parcel Forwarding Works

Your complete guide to shipping from Indonesia to anywhere in the world

Choose Your Shopping Method

We offer two convenient ways to shop and ship from Indonesia

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Shop Yourself

Independent Shopping

Perfect for those who want to browse and purchase directly from Indonesian online stores

  • Browse stores at your own pace
  • Direct control over product selection
  • Use your personal Indonesian address
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We Shop for You

Assisted Shopping

Let our team handle the shopping process for you - just tell us what you want

  • Save time and effort
  • Expert assistance with local stores
  • We handle language and payment barriers
METHOD 1

Shop by Yourself

Follow these simple steps to shop independently and ship worldwide

1

Register & Get Your Indonesian Address

Sign up for free and receive your unique Indonesian warehouse address with a personal suite ID. This becomes your shipping address for all Indonesian purchases.

Your address will look like:

Kernel Parcel Warehouse
Suite KP123456 (Use your KP number)
Jl. Andong Raya No. 19, RT 1 / RW 8
Kec. Palmerah, Kel. Kota Bambu Selatan
West Jakarta 11420, Indonesia

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2

Shop from Indonesian Online Stores

Browse and shop from popular Indonesian e-commerce platforms like Tokopedia, Shopee, Bukalapak, or any local online store.

Tokopedia
Shopee
Bukalapak
More...

Important: Use your Kernel Parcel Indonesian address as the delivery address when checking out.

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3

Wait for Your Package to Arrive

Sit back and relax! Your package will be delivered to our warehouse. We'll notify you as soon as it arrives and is ready for processing.

Tip: Keep your order tracking number handy so you can monitor when your package is on its way to us.

4

We Receive & Store Your Package

Your package arrives at our Indonesian warehouse. We'll inspect it, take photos, measure dimensions, and weigh it. You'll receive a notification with all the details.

📸 Photos Taken

📏 Measured

⚖️ Weighed

✅ Verified

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5

Request Shipment to Your Country

Choose your preferred shipping method (economy, standard, or express) and destination. You can combine multiple packages to save on shipping costs.

Pro Tip: Consolidate multiple packages into one shipment to reduce per-item shipping costs!

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6

Track & Receive Your Package

We'll ship your package and provide you with a tracking number. Monitor your shipment in real-time until it arrives at your doorstep anywhere in the world!

Delivery Complete - Enjoy your items!
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METHOD 2

We Shop for You

Sit back and relax - let our team handle the shopping process

1

Create an Account

Register for free on our platform. No need to worry about getting an Indonesian address - we'll handle everything on our end.

Get Started Free
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2

Submit Your Shopping Request

Tell us what you want to buy! Provide product links, descriptions, specifications, or even just photos. The more details, the better.

What to include:

  • • Product name and specifications
  • • Links to the product (if available)
  • • Preferred store or brand
  • • Quantity needed
  • • Your budget range
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3

Get a Quote & Approve

Our shopping team will find the products, calculate the total cost (product + local shipping + service fee), and send you a detailed quote for approval.

Quote includes:

Product Cost:Clear breakdown
Service Fee:Transparent pricing
Local Shipping:To our warehouse
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4

We Purchase & Receive Your Items

Once you approve the quote and make payment, we'll purchase the items on your behalf and have them delivered to our warehouse. You'll get updates throughout the process.

Order Placed ✓
Being Shipped ✓
Received ✓
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5

Quality Check & Preparation

We inspect your items, take detailed photos, measure and weigh the package. You'll receive a full report with images before international shipping.

Quality Assurance: If we notice any defects or issues, we'll contact you immediately before shipping.

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6

Choose Shipping & Pay

Select your preferred shipping method and destination. Pay for the international shipping, and we'll send your package on its way. Combine multiple purchases to save!

Economy ShippingStandard ShippingExpress Shipping
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7

Track & Receive at Your Doorstep

Track your package in real-time with the provided tracking number. Receive your items from Indonesia right at your doorstep, no matter where you are in the world!

Mission Complete - Enjoy shopping from Indonesia!
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The Complete Journey

From Indonesia to your doorstep - visualized

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Indonesia

Local stores & products

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Our Warehouse

Jakarta, Indonesia

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Processing

Inspect, measure, pack

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International

Flying to you

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Your Home

Anywhere in the world!

Why Choose Kernel Parcel?

We make international shipping from Indonesia simple and reliable

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Photo Documentation

We photograph every package upon arrival so you know exactly what we received

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Secure Storage

Your packages are stored safely in our warehouse with 24/7 security monitoring

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Package Consolidation

Combine multiple packages into one shipment to save significantly on shipping costs

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Global Delivery

We ship to over 200+ countries worldwide with reliable courier partners

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Customer Support

Our friendly team is here to help with any questions or concerns

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Real-Time Tracking

Track your packages at every stage from our dashboard to your doorstep

Frequently Asked Questions

Got questions? We've got answers!

How long can you store my packages?

We offer free storage for up to 30 days from the date your package arrives at our warehouse. Extended storage may be available for an additional fee.

What items are prohibited from shipping?

We cannot ship dangerous goods, flammable items, liquids, batteries (in some cases), weapons, illegal substances, or perishable items. Check our full prohibited items list for details.

How much does consolidation save?

Consolidation can save you 30-50% on shipping costs! Instead of paying for multiple shipments, you pay one shipping fee based on the total weight/volume of your combined packages.

How long does international shipping take?

Delivery times vary by destination and shipping method. Economy: 15-30 days, Standard: 7-14 days, Express: 3-7 days. Tracking is provided for all shipments.

What if my package is damaged?

We take photos of all packages upon arrival. If damage occurs during international shipping, we'll work with you and the courier to file a claim. We recommend purchasing insurance for valuable items.

Do I need to pay customs duties?

Customs duties and import taxes are determined by your country's regulations and are the recipient's responsibility. We'll provide all necessary documentation to help with customs clearance.

Ready to Start Shipping from Indonesia?

Join thousands of customers who trust Kernel Parcel for their international shipping needs