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Contact Information

📍

Address

Jl. Sudirman No. 123
Jakarta 12190, Indonesia

📞

Phone

+62 21 1234 5678

Business Hours

Monday - Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
* All times are in Jakarta timezone (GMT+7)

Frequently Asked Questions

Find quick answers to common questions

How long does shipping take?

Standard shipping takes 7-14 business days, while express shipping takes 3-7 business days depending on the destination.

Is my package insured?

All packages include basic insurance up to $100. You can purchase additional insurance for higher-value items.

Can I track my package?

Yes, you'll receive a tracking number once your package is shipped. You can track it on our website or through our mobile app.

What items cannot be shipped?

We cannot ship prohibited items such as hazardous materials, weapons, perishable food items, and other restricted goods.